MANAGED NETWORK SERVICES

24/7 Proactive Network Management with Guaranteed SLAs

We take full operational responsibility for your network infrastructure — monitoring, managing, and responding to incidents around the clock so your team can focus on the business.

Managing a complex enterprise network requires constant vigilance, deep expertise, and rapid response capability. CoreFabric Networks provides fully managed network services that deliver enterprise-grade operations without the overhead of building an in-house NOC.

SERVICE TIERS

SLA Options

Standard

Response Time4 hours
Availability SLA99.5%
MonitoringBusiness hours

Professional

Response Time2 hours
Availability SLA99.9%
Monitoring24/7
Recommended

Enterprise

Response Time30 minutes
Availability SLA99.99%
Monitoring24/7 + Dedicated NOC

CAPABILITIES

What We Deliver

24/7 Network Monitoring

Continuous monitoring of all network devices, links, and services using NetFlow, SNMP, and Syslog with intelligent alerting.

Incident Response

Rapid response to network incidents with defined SLAs, root-cause analysis, and post-incident reporting.

Change Management

Structured change management process for all network modifications, with rollback procedures and change advisory board support.

Capacity Planning

Proactive capacity monitoring and planning to prevent bottlenecks before they impact business operations.

Configuration Management

Automated configuration backup, version control, and compliance checking against approved baselines.

Performance Reporting

Monthly performance reports covering availability, utilisation, incident trends, and capacity forecasts.

PROTOCOLS

SNMP v3NetFlow/IPFIXSyslogRESTCONFNETCONFgRPC/gNMIBGPOSPF

VENDOR EXPERTISE

CiscoJuniperArubaFortinetZabbixGrafanaElastic Stack

OUR PROCESS

How We Work

01

Onboarding & Discovery

We document your entire network, deploy monitoring agents, and establish baseline performance metrics.

02

Monitoring Setup

Configuration of monitoring platforms, alert thresholds, escalation paths, and runbook integration.

03

SLA Agreement

We agree on response time SLAs, escalation procedures, and reporting cadence tailored to your business needs.

04

Steady-State Operations

Ongoing monitoring, incident management, change execution, and proactive optimisation of your network.

05

Monthly Reviews

Regular service reviews covering performance, incidents, capacity trends, and upcoming planned changes.

06

Continuous Improvement

Ongoing identification and implementation of improvements to reliability, performance, and security posture.

Ready to hand over your network operations?

Let's discuss your requirements and find the right managed service tier for your organisation.